Skip to main content
 

Profile Not Found Message (on same or different nodes) - new topic
The problem happens when connecting on this node with a different node, or on the same node:
1. Different nodes: I sent a connection request to someone on the nerdica node. I am on a different node. It said the request went through. Then I clicked on the notifications box to get notifications from the contact, and it said "Profile Not Found." Why? Can I only get notifications if the person decides to accept my connection request?

2. Same Node: Also, when I click on one of my contacts' profiles (on this same node), Allen Middleton, it says "Profile Not Found. This resource may be added in the future" (or something to that effect. He gets the same thing if he clicks on the icon for my profile in his Contacts list or on his profile. He had originally set his account up with 2 profiles & I tried to accept the contact request on both - maybe that is what caused the problem. In any case, there seems to be a problem with being able to click on profiles & see profiles, even with people who have accepted connection request and with whom I have "mutual friendship" marked... show more

Allen Middleton
Allen Middleton 6 months ago
!iSurf Support
@iSurf Support

Allen Middleton
Allen Middleton 6 months ago
Shelenn profile link works. When I try that urls format with Taras5 replacing Shelenn, I see a pink, blank page, https://social.isurf.ca/profile/taras5?f=&redir=1

Tara Tisinger
Tara Tisinger 6 months ago
The person I tried connecting to on nerdica accepted my connection request this morning. I was able to see that person's profile. BUT, when I clicked on the notifications box so that I would get notifications of all his posts, a message appeared in the upper right hand corner saying the profile does not exist. The profile was right there on my screen! And I looked at the notifications box again and my check mark had vanished! I tried checking it off again, so that I could get all the notifications - the same thing happened again!

Adam Clark
Adam Clark 6 months ago
On this particular issue, I am able to see it on some contacts myself. Will be reporting it.

Tara Tisinger
Tara Tisinger 6 months ago
Thank you!

Adam Clark
Adam Clark 6 months ago
Hi @Tara Tisinger ... OK, on problem 1 with the remote user, can you tell me the user's account name please? If you don't want to post it publicly, please connect with me and then drop me a private message.

With problem 2, what is the other "Allen Middleton" account you're (sort of) connect with? I see the active one is bonespur@social.isurf.ca

When I have that information I'll see if there's any matching issues in the application logs.

Thanks.
@Tara Tisinger

Tara Tisinger
Tara Tisinger 6 months ago
1. The remote user, JP Sousa Paula, is also on friendica, but on the nerdica node: jpsousapaula@nerdica.net
I see his profile, but am unable to click on the Notifications box with the check mark to get his notifications. It also happened with Phillip Landemeir, whom I connected with this morning - the same thing. I clicked on the box, but it says Account not Found or Profile Not Found.

2. Allen Middleton deleted his 2nd account. I am connected to the bonespur@social.isurf.ca
Mutual Friendship
I do not see his profile, only the "Profile Not Found. This resource may be available in the future" message.

Tara Tisinger
Tara Tisinger 6 months ago
That is what happens when I click on the icon for the bonespur@social.isurf.ca account, which is the one that still exists. The deleted 2nd account is completely gone.

Tara Tisinger
Tara Tisinger 6 months ago
If you are looking at app logs, the date all this happened was Dec. 28, 2018. I tried to make the connection with both of Allen Middleton's profiles, and got a message on the duplicate one (now deleted by him)" You have already introduced yourself here." This message appeared for a few seconds in the upper right hand corner.

Tara Tisinger
Tara Tisinger 6 months ago
I also got the confirmation e-mail on Dec. 28 that the connection was successful with the active profile:
"[Friendica:Notify] Connection accepted (taras5@social.isurf.ca)
Inbox
"x

iSurf Social <social@isurf.ca>
Fri, Dec 28, 2018, 11:45 PM
to me

Friendica
'Allen Middleton' has accepted your connection request at iSurf Social
Allen Middleton
You are now mutual friends and may exchange status updates, photos, and email without restriction.
Please visit iSurf Social if you wish to make any changes to this relationship.
https://social.isurf.ca/notify/view/20172
Thank you
iSurf Social Administrator"

But I am not able to click on the contact icon & see the profile and he wrote that he sees a pink screen when he clicks on my contact icon.

Tara Tisinger
Tara Tisinger 6 months ago
When I click on the Contact Icon, it says "Page Not Found. This resource may be available in the future."

Adam Clark
Adam Clark 6 months ago
Can you post the actual URL that you were clicking on?

Adam Clark
Adam Clark 6 months ago
Thank you!

Tara Tisinger
Tara Tisinger 6 months ago
All my contacts look like the same format as the URL for Shelenn's when I click on her icon on my profile. Her URL is in this format - all look similar except Rinus Bakker's, because he is on plusfriends.net, so his is different:
https://social.isurf.ca/profile/shelenn?f=&redir=1

Adam Clark
Adam Clark 6 months ago
So just the one for bonespur (Allen) has the weird format?

Tara Tisinger
Tara Tisinger 6 months ago
Yes

Adam Clark
Adam Clark 6 months ago
OK, I would suggest un-connecting and then connecting again. It sounds like something went wrong while getting that initial contact going.

I'm waiting for Allen's response to my connection request, so hopefully we'd both see valid connections to him.

Do let me know!

Tara Tisinger
Tara Tisinger 6 months ago
Ok, but what about the problem of there being a 5 day wait after deleting a contact? And how would I disconnect?

Adam Clark
Adam Clark 6 months ago
There isn't a wait for removing a contact. There's a wait when you try and delete your own account, but not to remove a contact from your list.

In your contact list you should have options when you mouse over a contact to send a private message, poke, and further to the right, remove the contact.

Adam Clark
Adam Clark 6 months ago
Connection between Allen and I has been setup without issue (though he wound up sending me an invitation after I sent him one.). He's in my contact list, the linking to his profile is working and no 404's.

I would definitely suggest removing him, wait 15 minutes (just in the off chance the worker process needs to kick in to clean anything up from the strange connection you have), and then try re-adding him.

Shelenn Ayres
Shelenn Ayres 6 months ago
I've seen that before with someone on another node that is now no longer active.

Adam Clark
Adam Clark 6 months ago
If I could get both you and @Tara Tisinger to remove each other from your contacts I'll see what's still stuck in the database.
@Tara Tisinger

Tara Tisinger
Tara Tisinger 6 months ago
You mean Richard Curren. Yes, I remember when it was happening.

Tara Tisinger
Tara Tisinger 6 months ago
Ok, I will do that.

Tara Tisinger
Tara Tisinger 6 months ago
I thought that was a little different though. Allen Middleton & I are both on the isurf.social node - the same node.

Tara Tisinger
Tara Tisinger 6 months ago
Ok, it is done. I went to my Contacts list on the upper right hand menu, clicked "Drop Contact," and a message appeared "Contact has been removed."

Adam Clark
Adam Clark 6 months ago
Hi @Tara Tisinger and @Allen Middleton

There seems to be no obvious connection between you two remaining in the database. Could you please try re-connecting again and let me know what happens?

You'll see I've been going back & forth with one of the developers here in this thread:

https://social.isurf.ca/display/c443a55c-495c-59e7-1107-b36829619245
@Tara Tisinger @Allen Middleton

Tara Tisinger
Tara Tisinger 6 months ago
Thank you, Adam! I sent him a re-connection request & will let you know!

Allen Middleton
Allen Middleton 6 months ago
Also, Adams profile still shows up in notifications, when I approve, pop up says contact not found.

https://social.isurf.ca/notify/view/30767

Tara Tisinger
Tara Tisinger 6 months ago
Maybe you could find an unused desktop computer at work ? It sounds like you might have clicked on the wrong button when trying to approve Adam's friend request also. Your old request to me showed up as an "Ignored request," meaning it was interpreted as ignoring it. I just now sent a new connection request.

Allen Middleton
Allen Middleton 6 months ago
Ok, we are friends again. I approved, got a couple unhelpful black pop up messages (debug?). But you show up in contacts again.

Clicking on for tomorrow contact results in page not found, this URL

https://social.isurf.ca/dfrn_poll/taras5?dfrn_id=1:82b47fb37bc54e10752d9070a74f6be8c7585854f5eb0d6877a9275faa8af160&dfrn_version=2.23&type=profile&sec=a29922ce6be3068bf92125c98b45d5221c61ccdf7040cbc34887c40588680089&destination_url=https://social.isurf.ca/profile/taras5?zrl=https%3A%2F%2Fsocial.isurf.ca%2Fprofile%2Fbonespur

@Adam Clark
@Adam Clark

Tara Tisinger
Tara Tisinger 6 months ago
@Adam Clark
I get the same thing when I click on his profile in the Directory. It comes up as:
https://social.isurf.ca/dfrn_poll/bonespur?dfrn_id=0:aacbbcb2015422553459e303e4acd588b70bf749c91ef38d8ace0950653aa1fe&dfrn_version=2.23&type=profile&sec=85c8b9b70b5d21e7b288ad0be8f0de7b326ca663395a52308a3774439a827628&destination_url=https://social.isurf.ca/profile/bonespur?zrl=https%3A%2F%2Fsocial.isurf.ca%2Fprofile%2Ftaras5
@Adam Clark

Tara Tisinger
Tara Tisinger 6 months ago
@Adam Clark
And if I click on the Contact button in his icon on my profile, it happens again - the same thing.
@Adam Clark

Tara Tisinger
Tara Tisinger 6 months ago
@Adam Clark
Maybe since my request was interpreted as an "Ignored Request" the first time, that was what messed it up? Should Allen & I disconnect again and re-connect again?
@Allen Middleton
@Adam Clark @Allen Middleton

Adam Clark
Adam Clark 6 months ago
Hi @Tara Tisinger

No, I don't think disconnecting & re-connecting again is going to resolve it, now that you've both gone through that.

I'm really curious about the directory listing bit - if you go to the local directory, do you see any other users where the link to their profile isn't of the format https://social.isurf.ca/redir/1234 (the /redir/XXXX number format is what I believe they should all be)? If you could look at any random page in the directory and see if any are have a longer/different link format to them (however many you have time to mouse over to check? Maybe 20-25 or so?), that would be great.

You've definitely hit a bug, and I'll still be digging and seeing what the devs say about it.
@Tara Tisinger

Shelenn Ayres
Shelenn Ayres 6 months ago
I am watching this issue with interest. I am not sure if I understand the redir format you mention so I went to my contacts page then clicked local directory and clicked someone I don't know and am not connected to. This is what I got:

https://social.isurf.ca/profile/agierose?zrl=https%3A%2F%2Fsocial.isurf.ca%2Fprofile%2Fshelenn
This entry was edited (6 months ago)

Tara Tisinger
Tara Tisinger 6 months ago
Yes, but I think there was the Ignored Request in between both times. An ignored request the 1st time because he accidentally created 2 profiles & I tried to connect with both. An ignored request this time also because of hitting the wrong button.

Tara Tisinger
Tara Tisinger 6 months ago
In the Directory, I clicked on Alma Evelyn Scott's icon. She is not a contact. Here is the URL that came up:
https://social.isurf.ca/profile/alma?zrl=https%3A%2F%2Fsocial.isurf.ca%2Fprofile%2Ftaras5

Tara Tisinger
Tara Tisinger 6 months ago
I clicked on Shelenn's profile in the Directory - she is a contact. Here is the URL that comes up:
https://social.isurf.ca/profile/shelenn?zrl=https://social.isurf.ca/profile/taras5&f=&redir=1

Tara Tisinger
Tara Tisinger 6 months ago
Another (not a contact), Bob Blume:
https://social.isurf.ca/profile/blume_bob?zrl=https%3A%2F%2Fsocial.isurf.ca%2Fprofile%2Ftaras5

Tara Tisinger
Tara Tisinger 6 months ago
Another (not a contact), named Francis:
https://social.isurf.ca/profile/psychogeek?zrl=https%3A%2F%2Fsocial.isurf.ca%2Fprofile%2Ftaras5

Adam Clark
Adam Clark 6 months ago
OK, I'm not referring to clicking on a profile - I'm talking about the link to the profile - what's the link when you mouse over it? (that's where you should see the /redir link). I presume when you look at the link to Allen's profile it will have the weird dfrn_poll link showing).

Tara Tisinger
Tara Tisinger 6 months ago
My answer is below - his link is the same as the others in format when mousing over:
SK DuBose
https://social.isurf.ca/redir/3156
Allen Middleton
https://social.isurf.ca/redir/48820
Shelenn
https://social.isurf.ca/redir/20874

Tara Tisinger
Tara Tisinger 6 months ago
Icarus (a contact):
https://social.isurf.ca/profile/icarus?f=&redir=1

So, the ones who are contacts are in that format, but the ones who are not contacts, are in a different format.

Shelenn Ayres
Shelenn Ayres 6 months ago
An interesting thing just happened for me. I searched local directory for taras5 which found her profile just fine. For her I see /redir/31581 on mouseover. I searched local directory for bonespur and found nothing. Yet looking at the local directory I see him as /redir/48820. I know he has some other oddities as well but haven't really done any further testing as I know you all are troubleshooting.
This entry was edited (6 months ago)

Tara Tisinger
Tara Tisinger 6 months ago
When mousing over, and looking at the address where you pointed in the lower left hand corner of the screenshot, I see the same format on ALL:
Oddball Mario
https://social.isurf.ca/redir/21784
Jeffrey
https://social.isurf.ca/redir/59920
Jeff Sykes
https://social.isurf.ca/redir/45417
Alma Evelyn Scott
https://soscial.isurf.ca/redir/13175
Francis
https://social.isurf.ca/redir/12013
SK DuBose
https://social.isurf.ca/redir/3156
Allen Middleton
https://social.isurf.ca/redir/48820
Shelenn
https://social.isurf.ca/redir/20874
Icarus
https://social.isurf.ca/redir/59122

Adam Clark
Adam Clark 6 months ago
Thanks muchly for checking on that, appreciated. I'll send the info on.

Tara Tisinger
Tara Tisinger 6 months ago
@Adam Clark
My Ignored Request is still listed on the Contacts Button. I have a red 1 and there is an Ignored Request.
@Adam Clark

Tara Tisinger
Tara Tisinger 6 months ago
It is on the Introductions button on the Contacts Tab.

Tara Tisinger
Tara Tisinger 6 months ago
Maybe I should have deleted the Ignored Request before attempting to re-connect with him?

Shelenn Ayres
Shelenn Ayres 6 months ago
Sometimes I have to go to the notifications via the menus to the right of my profile pic (upper right of screen on browser) then delete notifications there.

Adam Clark
Adam Clark 6 months ago
Hey @Tara Tisinger and @Allen Middleton - I switched the site over to the new release candidate code a couple of days ago. Are either of you able to check up and see how the contact between each other is going, and whether it needs fixing still?
@Allen Middleton

Tara Tisinger
Tara Tisinger 6 months ago
The same thing happens. If I click on his name in the Directory, or if I click on his icon on my profile, I get the message: "Page not found
The requested resource could not be found but may be available in the future." @Allen Middleton @Adam Clark
@Adam Clark

Adam Clark
Adam Clark 6 months ago
This is interesting as I see one other admin who has run in to a similar issue. I wonder if removing & adding again will make any difference. (I will also go to the other support thread and put in my 'metoo')

Tara Tisinger
Tara Tisinger 6 months ago
I will try removing and adding - I will let him know. I will tell you what happens.

Tara Tisinger
Tara Tisinger 6 months ago
Adam, we have disconnected & reconnected, and guess what! I can now see his profile when I click on his Directory icon, and also when I click on his icon in my profile! So, it worked this time! Thank you for all your help!
@Adam Clark @Allen Middleton
@Allen Middleton

Adam Clark
Adam Clark 6 months ago
Wow, I'm really glad to hear that one has resolved itself! Thanks for letting me know!

Shelenn Ayres
Shelenn Ayres 6 months ago
@Adam Clark well that might explain why my event calendar is all white. This was something someone else reported with the latest rc... can we get that fixed?
@Adam Clark

Adam Clark
Adam Clark 6 months ago
Hmm, I hadn't noticed that the calendar was hooped. I've followed up on the bug https://github.com/friendica/friendica/issues/6710 hopefully the data provided helps pinpoint the problem.

Adam Clark
Adam Clark 6 months ago
Should be fixed!

Shelenn Ayres
Shelenn Ayres 6 months ago
great job! what was the fix?

Adam Clark
Adam Clark 6 months ago
Rolling back one of the composer components a version.

Adam Clark
Adam Clark 6 months ago
Thanks for pointing it out, by the way!

⇧