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New User Difficulties


!iSurf Support

I have been bringing some people over from G+ and Open Simulator. Almost all of them have the same difficulty getting on board. After a lot of discussion, we've determined why so I want to provide this feedback in the hope it helps:

The confusion begins at the social.isurf.ca page because the login and signup is a combined tool. New users generally think when they enter an email address and a password then click signup they are registered with that username and password. They don't realize the password they used is ignored and that they need to get a temporary one from a link in an email from social.isurf.ca.

This is a common usability design error. The preferred method is to have a registration or sign up button (with a text link underneath it that says something like already a member? Login) where clicking on the registration button opens a registration form or clicking the already a member link opens the login form.

An alternative method... ver más


 

Community Guidlines


!iSurf Support Is there a page of rules and community guidelines for this server for reference?

Filtered word: nsfw


Filtered word: nsfw


Mostly just having proper netiquette. Good to hear. Thanks for sharing that. Just out of curiosity too, if users wanted to help with funding and paying for the server space is there a way to do that, like a patreon? Found one instance that did that and thought it was nice idea letting it's users help out that way.

Hey, no problem - it's something I should get on soon, and glad you asked!

I have only put cursory thought in to fundraising as well (it's almost like there's a pattern here...), and I think it may well be a good idea to do to keep the doors open for new people (I can turn off new registrations at any time if I needed to due to user load, but I would only want to do so temporarily if/when it comes to that). There isn't currently a place to do so for this node, but if I decide to get one going, I will be looking to do so in a way that is as non-obtrusive as possible.



 
!iSurf Support Why is the birthday reminder widget thing telling me that one of my contacts' birthday is "October 29 [today]"? Today is October 30! Thanks!
Good question - could be a timezone management issue, but we'd have to check with the Friendica developers. Might want to post this in @Friendica Support - or, if you're not in that forum, I can forward it along there and see if anyone's aware.



 

right_aside element and mobile view


!iSurf Support Is there a reason why the "right aside" element isn't shown in the mobile view of the page? At least having the "Find people" section ("peoplefind-sidebar") accessible without having to go through the Contacts page (where it's still hidden behind the collapsed left-side menu) would be helpful. Thanks!
That's probably an overall Friendica feature that would be best asked in @Friendica Support - Maybe that's something you'll be able to help get a PR in on or find a good solution for!

I didn't know if that was something pod specific. Thanks!



 

G+ Mirror


!iSurf Support

I love that this works! It is going to provide users with a nice way to transition from G+. One thing I noticed is the timing. Sometimes it takes a long time to see the post on Friendica. What controls this?
Does it only work with posts that are marked Public (as opposed to posts in a public Collection)? I've posted a few things into public Collections over on G+ since I set this account up (with G+ Mirror) and they never propagated over. I just posted something completely publicly to see if that works.

I found in testing I had to go into my G+ account settings and make sure not only were my public shares public to everyone but also remove the 18+ restriction on my posts. Then I went back to Friendica account settings and made sure my numeric id was correct, toggled import off, saved, toggled import on, saved, then posted and it worked.

My account is not age-restricted, so that's not the issue. Under my settings, for "Google Account ID" I had the email address associated with the account; I've switched that to the numeric ID, we'll see if that works better. Thanks!

The function for pulling the feeds from G+ has a built-in 30 minute timeout on it, so it may appear to take some time if you post something and there's another 28 minutes to go before the node polls for it.

Having a look at the Google+ API quotas it looks like it can handle a lot more - I've just changed it down to 10 minutes, so things should likely appear more quickly more often now. We'll see how long it takes for the new setting to take hold. I'll check on this in a bit.

Looks like the delay is still about 30 minutes. But at least I've confirmed that (a) it's working, and (b) posts made to public Collections also come through.

I was going to say I had witnessed it down to mostly 20 minute intervals after an initial bit of config massage, but did a little more work on the cron job situation and the past half hour has had steady 10 minute pulls.

Ok so I should expect to see mirrors in 10 minutes after a G+ post. Thanks!



 

Server moved!


!iSurf Support

It worked? It worked!

Well, time will tell, but things seem to be fine so far. Bigger, better server, plus a geography change to Toronto, which now puts this node in to a bit better jurisdiction for privacy concerns.

Please let me know if you see any issues!
Yep it worked! 🙂

Your directory is still in California or now in Toronto too?



 

Moving this node to Toronto soon


!iSurf Support

Hi all,

After much thought about growing this node, I've decided to move VPS providers and move the node from California to Toronto (then it truly will be a .ca, heh).

I'll make a quick post when I'm about to start the move, but I wanted to give advance notice that sometime in the next several days this will occur, and it will likely mean a bit of extended maintenance time. I will be doing some test runs and I expect to keep the move to about 15 minutes, but as there is a DNS change involved, you may continue connecting to the old location for an extended period of time, which would continue to show you the site as being in maintenance mode.

More to come soon!