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!iSurf Support

Today I noticed I cannot type in the reply box. I have to click comment on someone else's comment to post to an existing thread. Did something change on the server?

Without doing anything in Chrome, it suddenly works (been out sick).

Magic! :-D

@Shelenn Ayres Cache probably updated. Seems to be fixed.


Missing in global directory

!iSurf Support

When does a new account generally become listed in the global directory? #newhere and thanks! Loving Friendica so far. I did try searching....

"Global Directory
This configures the URL to update the global directory, and is supplied in the default configuration. The undocumented part is that if this is not set, the global directory is completely unavailable to the application. This allows a private community to be completely isolated from the global network."

This really sounds like it could be it. Then again, I'm new here, so apologies if I seem a know-it-all.
@iSurf Support #isurf support

Three weeks. Not in global directory.

!iSurf Support

Question: I've been experimenting with features. On the protocols box in the left panel, When I choose DFRN I see user posts showing from Friendica. When I choose Activity Pub I see user posts showing from Friendica (AP). I've seen these in mixed form (both) from this node. What does it mean?

Prior to the 2019.01 stable release of Friendica, DFRN was the only way Friendica talked to other Friendica nodes. I'm not sure if it was used beyond Friendica - perhaps Hubzilla as well.

With the introduction of AP, Friendica is migrating away from DFRN and the system tries to figure out which protocol it can use, preferring AP. I suspect Friendica will have to support DFRN for some time, so that nodes running older versions will still be able to federate, but the new releases I believe will continue to have more and more AP support and prefer to use it when possible.

So, right now it's a mix with Friendica nodes, and I couldn't tell you all the ins and outs of what magic it's doing to figure out which protocol it should use.

Also, please forgive me where I've stated things as absolute fact - I believe I know the details only to a degree, I could be off about some of it. The gist of it is there, and there's talk of it on the prior Friendica release announcement.



Google+ connections may stop working as of today

!iSurf Support

Hi all,

As you probably have already seen, some parts of Google+ are beginning to shut down.

I have received a couple of email notifications from Google about their API being shut down as of today, which means that posts to/from Google+ from here will stop functioning.

Some people are apparently still seeing some functionality so I suppose it's possible that it could take some time for this feature to stop operating completely, but it's probably good to know that it will be stopping very soon.

Apparently the shutdown is not orderly and all users are not affected by different things stopping at the same time. LOL

What I find most amusing with Google's emails on the subject is they state: "This has
been a progressive shutdown where calls to affected APIs began
intermittently failing on January 28, 2019."

That may be true, but aside from problems with our own settings locally, the API seems to have been working pretty consistently well.


We're updated to the current -RC code.

!iSurf Support

Hey everyone,

We're now running the current -rc code. I immediately filed a couple of bugs about admin settings that were acting strange.

If you see any odd behaviour, please report it here or to the Friendica support forum.


@Adam Clark

Thanks, today isurf is working properly for me!

Hi Daniel,
Very glad to hear it! I'm not sure what would have changed, but I did update with the latest -RC fixes last night (not expecting that there was anything that would affect you).

I wanted to ask, though - I noticed your account is set as a soapbox account (advanced account/profile type) - is that something you wanted set for sure?

Hi Adam,

Again thank you very much. It was like a week that I had issue with the connection but I can't tell why, then I found your post. Anyway luckily everything has been solved.

I changed my setup maybe I selected it just to try and completely forgot about then.

Sounds good, was just curious about it. Again, glad to hear it's resolved, but do let me know if you have issues again, or have any other questions!


Chat / XMPP support and testing

@iSurf Support

Hi all,

I'm not sure if you know or not, but Friendica has a built-in chat option that we pretty much have to leave disabled, as it has some bugs that conflict with the two most common & usable themes. It also relies on a javascript chat app that is no longer developed.

That said, we do have an integrated chat system on the iSurf Social platform, which you can use with either a standard XMPP client (such as Pidgin, gajim, or Conversations for Android or Xabber for Android - there's IOS apps too), or if you'd like to test/try out a web-based chat client here, which I'm going to have some discussion with the developers on replacing the old unsupported client with, please give a try. It's a rediculously simple setup, nothing fancy. You use your username & password to login in to it.

If you would like any further information on how to use any of the other clients I mentioned, please let me know!

#XMPP #friendica #chat #webchat #jsxc

I should follow up quickly on this... I did mis-speak in my original post as I was confusing one chat addon with another. Friendica's 'XMPP' addon uses an old version of converse, while there is another XMPP chat addon that uses jappix mini.

I have been toying with updating the converse code, and it looks like recent versions of converse have some pretty ugly UI bugs in them - at least with the browsers I'm testing with. I'm going to go back a few releases for testing today, see if I can't get a usable solution in place for the addon.

Pluspora also operates an XMPP server.


Terms of Service 1.0 posted

!iSurf Support

Hi all,

Please have a look at the Terms of Service that I've finally posted. If there's anything that stands out to you as a problem or you think should be revised, please let me know.


!iSurf Support

Quick question based on general comments I've seen about Friendica over on G+. Some users are looking for a set of rules, terms of service, etc to decide whether they agree with the way a node might be run before signing up. Have you considered posting some information or a link on the main page?

As for moderation rules, I generally used the Google policy on G+ communities shown here but I will need to setup some rules of my own for community forums I run (which will be similar - I've used a 3 strike rule for many years as a professional moderator.)

OK, version 1.0 of the T&C has been posted. It shows as a link in your user drop-down menu ("Terms of Service") and is linked on the user registration page and the impressum.

Oh, and the Impressum is linked on the home page now too.


Profile Not Found Message (on same or different nodes) - new topic

The problem happens when connecting on this node with a different node, or on the same node:
1. Different nodes: I sent a connection request to someone on the nerdica node. I am on a different node. It said the request went through. Then I clicked on the notifications box to get notifications from the contact, and it said "Profile Not Found." Why? Can I only get notifications if the person decides to accept my connection request?

2. Same Node: Also, when I click on one of my contacts' profiles (on this same node), Allen Middleton, it says "Profile Not Found. This resource may be added in the future" (or something to that effect. He gets the same thing if he clicks on the icon for my profile in his Contacts list or on his profile. He had originally set his account up with 2 profiles & I tried to accept the contact request on both - maybe that is what caused the problem. In any case, there seems to be a problem with being able to click on profiles & see profiles, even with people who have accepted connection request and with whom I have "mutual friendship" marked... show more

Hey @Tara Tisinger and @Allen Middleton - I switched the site over to the new release candidate code a couple of days ago. Are either of you able to check up and see how the contact between each other is going, and whether it needs fixing still?

The same thing happens. If I click on his name in the Directory, or if I click on his icon on my profile, I get the message: "Page not found
The requested resource could not be found but may be available in the future." @Allen Middleton @Adam Clark

This is interesting as I see one other admin who has run in to a similar issue. I wonder if removing & adding again will make any difference. (I will also go to the other support thread and put in my 'metoo')

I will try removing and adding - I will let him know. I will tell you what happens.

Adam, we have disconnected & reconnected, and guess what! I can now see his profile when I click on his Directory icon, and also when I click on his icon in my profile! So, it worked this time! Thank you for all your help!
@Adam Clark @Allen Middleton

Wow, I'm really glad to hear that one has resolved itself! Thanks for letting me know!

@Adam Clark well that might explain why my event calendar is all white. This was something someone else reported with the latest rc... can we get that fixed?

Hmm, I hadn't noticed that the calendar was hooped. I've followed up on the bug hopefully the data provided helps pinpoint the problem.

Should be fixed!

great job! what was the fix?

Rolling back one of the composer components a version.

Thanks for pointing it out, by the way!


new topic test

asking a new question on new topic

The message appears right after I hit the submit button for my comment, and knocks me out of the forum. I return to forum by clicking on my profile, clicking on the isurf support forum icon, and returning to the forum - and then I see that the comment is posted. It just seems strange that it knocks me out of the forum and I have to then return to the forum before I can see that the comment is posted.


Twitter connector functioning again

!iSurf Support

Hi all,

Thanks to @Hank G bringing to my attention that posting to Twitter wasn't functioning, I've gone through fixing that functionality up.

If you were using the Twitter connector, you'll have to go to your settings and disconnect Twitter, then re-connect it (you'll need to use the new PIN).


Ok, I just posted them.

That one (the one I posted directly above this one) posted just fine, without throwing me out of the forum.

!iSurf Support

My posts are still disappearing. I turned off all retire old post settings, and someone turned them back on. What is going on?

I also notice that some peoples comments on my posts have disappeared while my replies remain.

Hey Joeseph... I'm digging in to this. Can you provide any links to examples where comments have disappeared?

I got this comment in an email that I never saw in the comments "Hmm, I see that it's pretty easy to change an advanced setting and move on to something else without saving those settings. Are you saving the settings after adjusting one of the advanced settings?" by Adam Clark(Comment to conversation #2930394). So would that be one of your comments disappearing?
This entry was edited (3 months ago)

Do you still happen to have that email?

Adam Clark commented on an item/conversation you have been following.

Hmm, I see that it's pretty easy to change an advanced setting and move on to something else without saving those settings. Are you saving the settings after adjusting one of the advanced settings?

Please visit to view or reply to the conversation.

Thank you
iSurf Social Administrator

I do distinctly recall posting that comment. Thanks for reminding me, and yes, that comment appears to have disappeared. Further digging tomorrow...



Recently registered in this social network.
Made a few posts in the feed. Now I see that some of them have disappeared without any warning.
Do you know what could be wrong?

It will be interesting to see if anyone loses any further content with those advanced settings off. I'll be disabling it myself to see what happens.

@Adam Clark Since turning off the advanced expiration settings I don't seem to be losing any more posts.
This entry was edited (2 months ago)

!iSurf Support

Noticed weak encryption on this Friendica instance probably because of loading insecure http content or something like that. Someone suggested that you could use the information on this website to change that behavior so people would not get anxious about seeing this behavior on what they believe should be a totally encrypted site. My understanding is that this has to be corrected on the Friendica Server here. #encryption #broken-encryption

It only means that some content that is linked on the page is being linked to via http instead of https. This happens if people share things from http links.

If you're interested in seeing what's being loaded, turn on the developer tools in your browser and you should be able to find out all the pieces that are being loaded on any given page.


XMPP services @

!iSurf Support

As there was a question posted about this I wanted to create a public post here to mention that we do have an XMPP chat server here @ and you are able to use it since you're a user!

The clients that I am familiar with that work with XMPP are: Pidgin, Gajim (Linux/Windows desktop clients), Conversations and Xabber for Android. There's clients for MacOS and IOS as well, a list of clients can be found at

The only tie-in to the Friendica software at this point is authentication, so that means your roster of contacts and whatnot for XMPP contacts is separate from your Friendica contacts.

If you want to try it out at any point, your username for XMPP is . (if your username on was 'bob', then it would be )

At some point in the future I would like to see a chat widget show up in Friendica - hopefully that can be fixed in the not too distant future.

!iSurf Support

I am noticing some changes since the update to RC. Specifically, I used to be able to (on top posts at least) click link, see a dialog box, paste the link, then see the preview showing the link embedded. Now, it defaults to the url tags and does not embed even if I put on my glasses to get the cursor in between the tags. I also do not see an image icon or video icon (this is in Frio) which was user friendly. Am I missing something or did a change take place that reversed some usability?

Good question - best to ask in the Friendica support forum. I'm not aware of all the changes, but the devs would be interested in hearing about your experience.

!iSurf Support

I've gone to settings, additional features, general, allow calendar export. What I can't find is what to tell others on how to export my calendar. Can anyone help?

Let me quote the help on this:

Calendar Export

If you want to export your public events to ical or csv, you can activate an additional feature in your user settings (Additional features -> General Features -> Export Public Calendar). Afterwards a link will be shown in the events page of your profile to access the calendar.

If I go to your profile and the Events tab/page, there's export options that show up in the left sidebar menu.

I tried using another account to look for that but was not able to do so. My guess is browser cache issue so I will look at another user account and see if I can see what the help is telling above so I can make a screenshot.

Hey Shelenn,

It probably would have been helpful for me to do a screenshot so you can see what I've seen when looking at your profile's events page:



Some profile fields set to 'e' and not editable?

!iSurf Support I notice that my profile has some information I did not enter myself, and can't edit:
- on the left box, relationship status shows as 'e'
- on the basic tab it shows as 'e never'
- on the advanced tab, sexual preference shows as 'e'

If I edit my profile, these fields do not show up, even after toggling "show more profile fields". In fact I don't think any extra field actually shows up?

Thanks in advance, and Happy New Year!
#! @iSurf Support profile

I've dropped you from the contact list on Progressive Refuge community forum @Tara
So you can try again to see how long it takes.

Thank you Shelenn! It worked perfectly! I was able to connect again, AND I am now showing up on the contacts on the Progressive Refuge profile, as well as on my own profile! Thank you!


Do I know them?

!iSurf Support
Being new here, I sent out some requests to Connect with like-minded people. In each case, the form asked "Do you know them?" And in every case, the reply 'Yes' was pre-selected and I couldn't change it. Is this a bug, or am I doing something wrong?

No, the button is still showing 'Yes' and won't change.

Part of the problem is that, with 4 different browsers on each of two different machines (PC and Android tablet) and with several themes which might be responsible, it's taking time to go through checking everything. Time which I don't have much of these days. I might end up having to live with those things I can't change (as the saying goes).

Fyi, I just verified the above support tag valid on Android browser. Many tags tested before today result in page not found....

!iSurf Support

Hey folks! I am not sure why the community forum account type is not showing in global search after a !

What I did was create a new account with a different email address and set the account type to community. When I bring it up it shows to be a forum but users find it using @ instead of !

How do I change it so it can be found either way? (which is registered by me via another email account then changed it to a community forum advanced account type).

I've just updated the site's code to the latest release candidate. Please let me know if this affects this at all for you.

I will check it later tonight thanks!